Refund policy
Return Policy
At Grit Army, we stand behind our products. Our socks are built for performance, comfort, and durability, and we want you to be completely satisfied with your purchase.
30-Day 100% Money-Back Guarantee
We offer a 30-day 100% money-back guarantee on eligible purchases.
You have 30 days from the date your order is delivered to request a return or refund. If you are not satisfied with your Grit Army socks, contact us and we will work to make it right.
To start a return, email us at:
Please include your order number, the item you would like to return, and the reason for the return.
Product Warranty
We stand behind the quality of our products.
If your item arrives damaged, defective, or you believe there is a manufacturing issue, please contact us as soon as possible at:
We may ask for photos so we can review the issue and make it right with a replacement, exchange, store credit, or refund depending on the situation.
Normal wear and tear, damage caused by misuse, improper care, or use outside the intended purpose of the product may not be covered under warranty.
Returns
To be eligible for a return, you must contact us before sending anything back.
Items sent back without first requesting a return may not be accepted or processed.
Once your return request is approved, we will provide instructions on where to send your item.
Please include your name and order number inside the return package so we can match the return to your order.
Exchanges
If you ordered the wrong size or would like a different style, contact us within 30 days of delivery and we’ll help you with an exchange if inventory is available.
If you need the correct size quickly, you may place a new order for the correct size and return the original item for a refund.
If you exchange an item and the new size still does not work, we will allow one additional exchange or return on that item.
Wrong Size / Customer-Selected Returns
If the correct item was shipped but the wrong size, style, or color was ordered by the customer, the customer is responsible for return shipping.
Once we receive and approve the returned item, we will process the refund or send the exchange depending on the situation.
Free Shipping & Return Shipping
Grit Army may offer free standard shipping on orders, but original shipping costs are still paid by Grit Army and are not refundable once an order has shipped.
If a return or exchange is due to a mistake on our part, a damaged item, or a manufacturing defect, we will cover the cost to make it right.
If the return is due to ordering the wrong size, choosing the wrong item, or changing your mind, the customer is responsible for return shipping.
Damaged, Defective, or Incorrect Items
Please inspect your order when it arrives.
If your item is defective, damaged, or you received the wrong item, contact us immediately at:
We will review the issue and make it right as quickly as possible.
Refunds
Once your return is received and reviewed, we will notify you if your refund is approved.
Approved refunds will be issued to your original payment method.
Please allow up to 10 business days for the refund to appear, depending on your bank or credit card company.
If more than 15 business days have passed since your refund was approved, please contact us at:
Final Sale Items
Gift cards are non-refundable.
Certain clearance, limited-time, or final sale items may not be eligible for return unless the item is defective or damaged. Any final sale terms will be clearly stated at the time of purchase.
Questions
For any return, exchange, refund, or warranty questions, contact us at:
